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Technical Quality Agreement (TQA)

A Technical Quality Agreement (TQA)—also known as a Quality Agreement (QA)—is a critical document that establishes a clear and effective working relationship between two parties. It outlines roles, responsibilities, and accountability, ensuring that both the contract giver and contract acceptor understand their obligations.

However, many companies rush to finalize agreements, often:

  • Failing to execute them properly
  • Overlooking critical responsibilities
  • Lacking clarity on liability and risk-sharing

This can lead to serious legal and financial consequences, including:

  • Shipment rejections
  • Denied insurance claims
  • Unpaid dues & lawsuits
  • Regulatory non-compliance & lost revenue

A well-structured TQA should be developed early in the collaboration process to prevent disputes and operational disruptions.

  • In the event of a product recall, a properly defined TQA specifies: 
    •  Who is responsible for managing product returns 
    •  Which party covers recall costs 
    •  Who handles customer inquiries and complaints 
    •  Responsibilities for communication with regulatory authorities 

    Without a TQA, confusion during a recall can escalate disputes between parties, disrupt business relationships, and lead to legal liabilities.

  • The Proof Is in the Numbers: 100+ TQAs Drafted and Reviewed 
  • At CanSat Consulting Inc., we’ve drafted and reviewed over 100 Technical Quality Agreements (TQAs) tailored specifically for the cannabis industry. While legal professionals may assist with drafting contractual language, they often lack the regulatory and quality-specific insight needed to evaluate a TQA effectively. That’s where we come in. 

    As compliance experts, we understand the critical operational responsibilities of both parties and help ensure that your agreements are robust, clear, and risk-informed. A well-drafted TQA is also a powerful negotiation tool—clarifying responsibilities for shipping costs, product recalls, contamination incidents, returns, and other high-risk scenarios that could otherwise result in costly disruptions. 

    Whether you need support drafting a new TQA or reviewing an existing one, we ensure every key element is covered—protecting your business, strengthening client relationships, and minimizing potential liabilities.